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March 2024 by Carrie Zeffer
Subpar experience. They’re in the business of reading people, not meeting them at the level the customer’s needs with anxiety and concerns. I was told “we wouldn’t see eye to eye” and summarily dismissed. This was after I was called “hostile.” All for the better. They want to hang their shingle on 7 years experience for one representative versus listen to a customer’s questions and concerns. Good riddance. I pray none of your staff have an accident that requires understanding.
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January 2024 by Srikanth Srik
Good. Parts took time but it may not be in their control.
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January 2024 by Efren Aguirre
They did a good job with repairs. The receptionist are very nice.
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December 2023 by Mary Hofmann
I took my car in after someone backed into the left front side of my car. Crash Champions was referred to me by the insurance company and the service was wonderful. They did everything in a timely manner, helping me with the insurance and rental car company. I had them do some additional work replacing a mirror as well. When I came in to get my car I thought it looked like a new car! They did a great job matching my habanero orange paint, and I swear it looked like they buffed out a lot of the little scratches that weren't related to the accident. Mike was very helpful and the office staff were great too. I would highly recommend this shop to anyone!
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December 2023 by Suhas S G
My Review remarks changed after they follow-up and re fixing my car again, so for work done looks in great shape. thank you :)
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December 2023 by Google user
I took my car in after someone backed into the left front side of my car. Crash Champions was referred to me by the insurance company and the service was wonderful. They did everything in a timely manner, helping me with the insurance and rental car company. I had them do some additional work replacing a mirror as well. When I came in to get my car I thought it looked like a new car! They did a great job matching my habanero orange paint, and I swear it looked like they buffed out a lot of the little scratches that weren't related to the accident. Mike was very helpful and the office staff were great too. I would highly recommend this shop to anyone!
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November 2023 by Steven Young
Good people, professional staff, quick turnaround time.
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October 2023 by David
Terrible company! Good luck with these clowns
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May 2023 by Diddle Loring
I had some work done on my front end bumper and it started to come off. I went back to them. They are going to fix it. They told me they should be getting with me in a few weeks.
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April 2023 by Kathryn Byrum
sent photos in of my vehicle for an estimate due to my insurance gave me a list of shops they work with. they then sent me an estimate of $1. The lady who spoke with me when i called stated that their was to much damage and it had to go in.She did not answer any questions clearly i only gave themmy information not the policy holders name or number which is my mother. i did not bring my vehicle in for an estimate due to the lack of communication i got from the woman and her rudeness. somehow they got ahold of my insurance policy and requested for them to receivethem money from the original estimate the insurance gave me without me ever even getting an estimate from them or even saying i was going to use them. i of course declined the request with my insurance however it’s very shady to me how they even were able to do this when i gave them no permission and no info on my insurance. needless to say seems like they attempted to force me to use them when i will NEVER bring my vehicle to them after the interaction i had!
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February 2023 by John M.
Crash Champions did an excellent job communicating the status of the repair. Patrick and the office staff were friendly and polite, and explained everything to my complete satisfaction. My vehicle was actually ready for pickup 2 days ahead of schedule, Thanks for a great job.
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January 2023 by Kelly McDonald
I was so pleased with both the work done on my car and how well Lance communicated with me throughout the process. He made it so much less stressful for me and kept me updated on the progress regularly! They answered all of my questions, helped me easily get my rental car and had my repairs done early. I would highly recommend!Services: Painting
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January 2023 by Sabesan S (SAM)
Best customer service ever. Highly recommended. The workers are very kind and friendly. They sent me updates on time & gave my vehicle before the expected date.Service: Painting
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January 2023 by Robert Scott Robinson
They went above and beyond in customer service and repairing my vehicle. Staff is very friendly and professional and are excellent at explaining the process and giving realistic expectations. I couldn’t be more pleased.Services: Painting
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November 2022 by Black Beauty
I am so glad my insurance company recommended Crash Champions. They were awesome. As I arrived to the shop the front desk lady was so accommodating. She was on the phone with my insurance company. She quickly politely and professionally loaded my claim and rental information into her system. And my rental car was delivered to me via Enterprise as I was waiting there at Crash Champions. My car was brought in on Tuesday and by Friday the same week my car was repaired like new. You can't even tell there was any damage from the crash. My car was clean on the outside and inside. I pray I never have another vehicle accident . But if I do or anyone I know does, I will DEFINATELY USE CRASH CHAMPIONS.Service: Body & Trim
