Crash Champions Collision Repair West Broad is a trusted and professional collision repair shop that has earned the trust of both customers and leading insurance providers. The team of certified experts provides free estimates, backs every repair with a written lifetime guarantee, and communicates with customers throughout the process. The general manager, Brian, is described as "phenomenal" and the entire staff is praised for their honesty, transparency, and helpful attitude.
Customers have had great experiences with Crash Champions, both for minor scratches and major damages. The service is reported to be timely and professional, with excellent communication from staff members like Cameron and Melody. The shop's customer service is also highlighted, with one customer praising the team for their kindness and understanding, even when the car had to be totaled.
Customers are highly satisfied with the quality of the work done at Crash Champions, with one customer noting that their car looked "like a new car" after the repairs, including the matching of the unique paint color and the buffing out of unrelated scratches. Overall, Crash Champions is a highly recommended collision repair shop that provides trusted, professional, and personalized service.
First off, This location has one of the best service. Ms BBBBBBEEEETTTTHHHHHHHHHHH is by far one of the most professional and sweetest person ever. She got me in and out of all the processes with ease. Lance was also great keeping me updated almost everyday on progress and making sure I was satisfied with the outcome... read full comment
October 2026
They were very professional and friendly! The work looks as if the car is brand new again and was completed in a timely manner.
October 2026
Beth and Brock are great! Excellent customer service!
