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August 2023 by Shane Barron
Manager was very accommodating to my needs.
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March 2023 by Carolyn Jamison
Good Customer Service, unfortunately staffing has been an issue in some departments.Staff is still working hard to accomplish good customer service
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March 2022 by Tyann A.
They have great tasting cake with cool custom designs for all the events you may need. They have great produce. The prices can be a little expensive, but it is worth it.
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January 2022 by SHElia MATHIS
Friendly Staffers...Customer service team are professional and courteous. ⭐⭐⭐⭐⭐⭐????
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December 2021 by Liz A.
OMG. All I can is WHAT IDIOTS! The one thing I really (generally) like about Giant Eagle is their reduced bag of bananas. Anyone familiar with the concept knows that the paper bag filled with overly ripe/bruised bananas has the intention of easily selling unwanted bananas and recouping some value - the bag is sold for $.99. I was here mid-afternoon I think on a weekday which I had taken off work. I had grabbed 6 bags of reduced bananas. I freeze them individually (unpeeled) then toss in gallon zip lock bags to snack on and use in smoothies. The riper the better. I have NEVER had a problem having them rung up on properly at the self-checkout registers. UNTIL THIS DAY. GE has new reduced banana bags that did not have the bar code printed or otherwise affixed to it. So I didn't even try to self-checkout. I went to the one register open. I explained the situation and let the cashier know the bananas were 99 cents a bag. She had never heard of the notion and called over back up (another clueless clerk). They tried to figure this out and called over a manager. I - again - explained how GE sells reduced bananas and that they were 99 cents a bag. The manager explains how to ring them up to the clerk and I figure we're good to go. Meanwhile, a line is forming behind me (it's still the only register open). The 6 bags are rung up (she weighed each one and entered numbers) - and a grand total of almost $36 shows on the register. The clerk looks to be to pay. I ask - are you charging me almost $36?! She says yes. She had rung them up as 99 cents A POUND. I nicely explain - AGAIN - they are 99 cents a BAG. She says they are 99 cents a pound. I tell her GOOD bananas are 59 cents a pound. I tell her these are borderline rotten bananas they are trying to offload. She call the manager back over. They talk some more - the line gets longer. By this point I've been standing there about 20 minutes as they try and determine how to ring up the 99 cent a bag bananas. The clerk starts all over again and begins to weigh the bags. I stop her and say - before you go any further, how do you plan to charge me this time. She says 40 CENTS A POUND. I said never mind and turned and headed out the door. Meanwhile, a LONG line of people had to deal with the clerk trying to figure out how to clear the register. Going forward, I have saved a bar code from another Giant Eagle where I recently bought bags of reduced bananas for 99 CENTS A BAG to use at this store in case they do not have accurately priced banana bags with bar codes when I return - IF I RETURN. As I began - idiots. How can 3 employees (ALL VERY YOUNG) - including a manager - not know the price of reduced bananas or a way to accurately find it! I pity the people that have to work for and rely on the 3 stooges - clearly not something I could do= ever again.
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September 2021 by Amanda Montgomery
Went to the deli department lady behind the counter blew her nose with her gloves on and then proceeded to touch the scale the slicer and turned around and asked me what she can do for me.
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September 2021 by Amanda Jones
Went to the deli department lady behind the counter blew her nose with her gloves on and then proceeded to touch the scale the slicer and turned around and asked me what she can do for me.
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April 2021 by Tyeisha Heidelburg
a guest or store associate lit and smoked a cigarette in front of or near the only exit doors exposing guests/others to cigarette smoke when exiting the store.
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March 2021 by John P.
Air duct cleaning company....--.Air care busters llc.com...740-771-6554...Dryer vent cleaning, Mold Remediation
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December 2020 by Mary B.
My 5 star rating for Giant Eagle is long over due. The grocery store is a notch above their competitors in quality, staffing and convenience. I come to this location OFTEN. The employees even know who I am along with my family. It makes me feel good to have them acknowledge me by name and take personal interest in me and my well being. Obviously its reciprocated and I take interest in all. The pandemic has changed my regular appearances and I have ordered pick up this evening. The best experience ever! I downloaded the app, made my order and picked a time slot for pick up. My personal shopper texted me when they were picking my order to keep me informed on any substitute or out of stock orders. I appreciated the communication along the way and the ease of order to find the things I needed. The experience will never replace picking out your own items but sure does make it easy. I alerted them prior to my arrival so they could be prepared when I got there. I pulled up to the designated parking in front of the store, popped my trunk and they loaded the groceries in the trunk. Touch less contact! I do miss seeing everyone's smiling faces, however, this is an option that I will use from time to time based on my busy schedule. I am a forever fan of Giant Eagle.
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April 2020 by Sharon Ulry Rohman
very friendly helpful staff
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November 2019 by Karen Smorey
I love Giant Eagle Bakery on Hamilton Rd in Groveport they make the best cakes EVER.
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October 2019 by Harley Haas
Love their bakery products and that they maintain a fresh inventory however they are out of the items I go in for most frequently
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May 2019 by Courtney P.
This grocery store is great for all your needs! Super clean and always fresh foods right when you walk in I like how the gas station is right near it and not too crowded either. Shop here on a biweekly basis!!
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April 2019 by Liberty L.
I don't visit this location often but when I do it is a good experience. The staff is friendly and helpful. The checkout lines are reasonable in length when I have gone and efficient/speedy. There was a good selection of items.
