Great Lakes Kia Service is a trusted and professional car care center serving the greater Columbus, OH area. The team is known for providing friendly, honest, and efficient service, whether for routine maintenance or more complex repairs. Customers often highlight the helpfulness and professionalism of the staff, including service advisors who listen carefully to concerns and explain services clearly. Many reviews mention prompt service, with some customers receiving their cars ahead of schedule. The staff uses genuine OEM Kia parts and has the necessary tools and expertise to handle everything from oil changes to transmission repairs. The service includes detailed inspections, car washes, and vacuuming, all done with care and attention to detail. Customers appreciate the straightforward approach, with no unnecessary upselling, and feel confident in the honest advice they receive. Though wait times can vary, the staff, including individuals like Quincy, are often praised for their politeness and respectful attitude. Overall, Great Lakes Kia Service is recognized for its reliable, honest, and efficient car care, making it a preferred choice for routine maintenance and repairs in the Columbus area.
Anthony was great really nice advisor 10 stars !!!!
March 2025
Ricardo Martinez and the rest of the team at Great Lakes Kia made my buying experience so easy! Ricardo was responsive and helpful by text and continued to be professional and helpful in person. Overall, it was the easiest car buying experience I have had.
February 2025
I had my car towed in due to an engine light flashing and my service advisor, Sam, took excellent care of my car & I! He made sure I felt heard and took care of all my problems in a timely manner! I would highly recommend Great Lakes Kia, but Sam specifically!!
