Hibbett Sports is a top spot to shop for sneakers in Columbus, OH, located in the Town & Country Shopping Center. It carries the biggest Nike and Jordan sneaker releases, along with adidas basketball shoes, Hey Dudes, and more. The store sells fashion favorites for men, women, and kids, including Nike Air Max styles, Air Jordan 1s, Nike Air Force 1s, Nike Blazers, Nike Dunks, and New Balance 550s. It also offers a vast selection of trending casual fashion apparel and activewear from brands like Puma, The North Face, and Timberland. Customer service experiences vary. Some reviews highlight great customer service from specific staff members that makes customers smile. Other customers report not being offered any help during their visit. There are instances of staff being nice but also of a cashier becoming irritated when asked for assistance with a defective product, offering only limited options. A manager has been noted as inattentive and unhelpful with resolving coupon discrepancies. Regarding online orders, one customer reported that when a shipping carrier lost part of an order, the store would only issue a refund instead of resending the items, leading to dissatisfaction. All in all, it is described as not a bad place, but service and policy experiences can be inconsistent.
Sales associates seem genuinely interested and are good at making a sale to meet customer needs. The store manager however is dismissive and rude. It's too bad, really. He's the reason we choose to shop elsewhere.
September 2025
I have the most wonderful experience coming there.Shopping to get my shoes there.Thank you so much for all of your help
September 2025
Everyone was great customer service was great my order was ready got something extra they had my size and other sizes overall i was very satisfied
