JCPenney Optical offers comprehensive eye exams, a wide selection of eyewear and sunwear, and competitive pricing on contact lenses. Customers have praised the business for its helpful and patient staff, particularly an optician named Patience. Reviewers have mentioned that Patience is easy to work with, sweet, and makes sure any issues are resolved. The business has been noted for its professional and knowledgeable optometrist, Dr. Bowen, who takes the time to get to know families and work patiently with children. Overall, JCPenney Optical is commended for its excellent customer service and high-quality products.
Love jcpenney except it seems that the exsulater is broken
March 2026
Jessie at the photo shop was great! My family used to do photos, glad to see it's still here!
February 2026
Went in today, family wasn't in the best mood. Thankfully Frank was there. He was so helpful and kind. He really went above and beyond for us. He made us feel really welcomed. Scored some great deals too.
