Kroger Pharmacy is known for its great staff who are always friendly and helpful. Customers appreciate the pharmacy's reliability, often finding their medications in stock and at competitive prices, even with insurance. The store is conveniently located, making it a popular choice, especially among older customers who visit frequently. However, some reviews mention challenges with staffing, particularly during busy times when self-checkout lines can become long. Additionally, there are concerns about communication regarding pickup orders, with customers expressing the need for timely notifications if there are changes to their order's readiness. Overall, Kroger Pharmacy offers good service, but there are areas for improvement to enhance the shopping experience.