Kroger offers thousands of quality food and household products, from fresh produce and meats to dairy, home goods, and pharmaceutical needs. It is a convenient one-stop shop for savings, with a decent stock of items and a pharmacy for prescriptions. Some customers shop there all the time, noting the store is good with having products in stock and has some real nice people that work there. Reviews mention mixed experiences with the staff and service. There is praise for great customer service from certain cashiers and baggers, who treat customers as valuable and make a positive first impression. However, other experiences note that the location is not the best and is not very clean. Some staff are described as lazy at best and unhelpful, acting as though it is their first day. A specific issue involves unprofessional behavior from security, using foul language that creates a bad last impression. Additionally, early in the morning, there is often never a person to check customers out, with only self-checkout available, which is inconvenient for those trying to avoid crowds. Despite the criticisms, the positive interactions with helpful employees give some customers a reason to return.
I so here almost daily. It's a good Kroger to shop at. The staff is always helpful and friendly. The pharmacists however need some lessons in empathy. Other than that, I really don't have a complaint otherwise!
February 2025
The staff here are very friendly and make this Kroger very inviting. However, spectrum hassling me every time I go here makes every trip regrettable. Nobody goes to Kroger for Internet and I'm harassed by them every time I go.
October 2024
The young lady at the sell checkout was very rude and condescending when asked for some help All she did was mock me very disappointed