Lane Bryant is a plus size clothing store in Columbus, OH. It offers the latest trends and incredible deals on items like plus size jeans, sexy and supportive bras and panties, comfy sweaters, flattering tops, and chic dresses. New arrivals arrive all the time. The store provides FREE personal styling and expert fittings to help customers find what they need. It also offers FREE SHIPPING to the local store for online purchases. The staff at this location is often described as amazing, patient, and kind. They provide helpful service, such as assisting with complex returns, offering bra fittings, and helping to order items online. The store is very clean and well-organized. Employees can make customers feel at home and valued. However, experiences can vary. Some customers have felt disrespected by employees who provided minimal assistance, did not offer to check online availability for out-of-stock items, and avoided eye contact. There have also been isolated issues with incorrect charging. Overall, the store is a destination for plus size fashion with helpful services, where the staff frequently receives high praise for their supportive and caring approach.
I almost never post reviews on stores but this store deserves all of the accolades. I was in a pinch on vacation in Columbus and needed a new bra stat. They could definitely tell I was panicking and they swooped in and saved the day. So thank you to the staff for helping me and being so, so kind. I would recommend this... read full comment
February 2024
Ms Charlotte made me feel at home the moment I walked in the door and even mailed me a personal handwritten note about what we talked about. She's great and made the 30 minute drive worth it. I will return like she asked.
February 2024
Amazing staff at this location. Thank you, Bonita for helping me find the right size bra and making my confidence soar! You are gift from God!
