Lids is Columbus's number one destination for hats, carrying officially licensed MLB, NBA, NFL, NHL, and NCAA gear. It features a huge selection of fitted hats, snapbacks, dad hats, flex fits, and knits from brands like New Era, Nike, and Adidas. The store offers a custom hat service for a personalized look. Customers report great experiences and phenomenal customer service. Staff members are noted for being helpful and professional, providing detailed information without rushing shoppers, even near closing time. They go out of their way to assist with selection and customization. The hat customization is a nice touch. However, the location can get pretty busy, especially on weekends, leading to long lines. The main downside mentioned is that prices are considered ridiculous, with nothing on sale, making purchases for a family potentially very expensive. Despite the prices and crowds, many customers leave satisfied, rating the experience highly and planning to return for future purchases.
The staff are very chill and fun to talk to and also knowledgeable 💯
November 2025
My son and I had an amazing experience with Easton's General Manager and staff! They gave my 12-year-old attention and helped answer all his questions and also helped him choose a design for his hat. Thank you Jermaine and Staff!
May 2025
Such an amazing experience. The store manager helped me customize my hat and went through a lot of designs. He is super creative and extremely patient. I’m a very particular person and he was able to help me with ease. I can’t wait to rock my custom hat for my birthday! Much love to him!
