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May 2025 by Angelique Byers
Such an amazing experience. The store manager helped me customize my hat and went through a lot of designs. He is super creative and extremely patient. I’m a very particular person and he was able to help me with ease. I can’t wait to rock my custom hat for my birthday! Much love to him!
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April 2025 by Quiana Taylor
The man working was very helpful when deciding on a hat to complete my outfit.
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February 2025 by Cheyanna Hart
I had a great experience working with Jermaine to get a customized hat. He helped me with the process and remedied any issues I had professionally!
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February 2025 by Driver of the Year
Just want to give a big shout out to Bro✊🏾 who embroidered my noggin boss hat!! You did a phenomenal job on it!!!💯 you already know I called! that ☎️ national championship🏆 way before the deal GO BUCKS!!!!!!
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June 2023 by Joseph Harris
Went in on 6/13/23 and there is nothing wrong with the item I purchased. A couple of quick things though:1. I was offered a hat steaming to help curve the bill of the cap, however, no one explained that it would be a $5 charge.2. Also, please train your employees to refrain from personal conversations during work hours. The young lady that helped me with my purchase wasn't rude, but she clearly was not going to take the air pods out and end her phone call while I was in the store.
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December 2022 by Esmae Meyer
Don't shop often for hats, but since the holiday season is approaching I thought some hats would make great gifts. I enter Lids and immediately a young African American man with blue/grey eyes approaches me and welcomes me. Great customer service here, talks to me about the stitch details and everything. I would also like to add even though it was almost closing time he did not rush me or anything, and I greatly appreciate that! He even convinced me to buy another hat, so I actually left with 2 hats. Overall 5-Star rating, will definitely be purchasing any type of hats here from now on!
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December 2022 by Doug S.
Great customer service here. The guys go out of their way to help you with hat selection and grabbing the hats that out of reach. The hat customization is a nice touch. I got a hat that I was eyeing the last time I was here. The line was a little too long for me at that time. The only downside to this location is that it can get pretty busy on the weekends.
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September 2022 by Tim Hicks
No national championship gear.
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September 2022 by Brian Murphy
Friendly service nice selection of hats with custom stiching
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April 2022 by Bobby Anderson
They have a vast selection of hats. Problem is the prices are ridiculous. For a family of 5 you could pay over $200 easily. Nothing is on sale.
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April 2022 by the Wolf gang gifford
Buy hats and get them customized too what more can ya want well I'm sure there is ideas anyway 5 stars for sure
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November 2021 by Lee Murphy
Friendly service nice selection of hats with custom stiching
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October 2021 by Thomas Magone
The Easton shop has the newest hats.
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September 2021 by Lil Blockie
I don’t know his name but the one of the dudes inside this lids who does embroidery is amazing at what he does. On my hat it couldn’t fit so he made it go under the NFL logo but it doesn’t look bad. It looks like it was made that way.
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August 2021 by Performance Health
Place is terrible. Nobody answers the phone. If you don’t want the business, I’ll go elsewhere.
