Lush Cosmetics Polaris is a welcoming store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. The store is well organized and clean, offering a wide variety of products, including iconic bath bombs, body butters, vegan haircare, and fresh face masks. Many products are packaging-free (naked), and most packaging is made from recycled and recyclable materials, reflecting the company's commitment to ethical and sustainable practices. Customers appreciate the helpful and friendly staff, with one reviewer highlighting an employee named Molly who was kind, knowledgeable, and took the time to assist with specific needs and allergies. Her personable approach left a lasting positive impression, and her samples, including the popular Karma soap, were well enjoyed. Another customer mentioned the staff's patience and helpfulness, answering questions thoroughly and making the shopping experience enjoyable. The store also stands out for its compassionate service, with employees showing kindness and understanding, especially in moments of personal difficulty. Whether helping with product choices or simply offering support, the staff's caring attitude is highly valued. Visitors leave feeling satisfied and eager to return, whether to purchase products in-store or shop online. Overall, Lush Polaris provides a fun, ethical, and fabulous shopping experience with attentive staff and quality products.
I had a wonderful experience at this Lush location. The store was incredibly organized and fully stocked, with more inventory than I’ve seen at any other Lush. Kyla was amazing: super knowledgeable about all the products and able to give me thoughtful, spot-on recommendations. Easily my best Lush experience yet! Highly... read full comment
August 2025
GREAT SERVICE. I sadly didn’t get her name but she was the sweetest person ever!!
August 2025
I had a great experience at this store! The staff were very patient, helpful, and answered all of my questions. I am excited to use my new products! I will definitely be back.
