Metro by T-Mobile offers prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The staff is described as friendly, excellent, professional, and knowledgeable. Reviews highlight representatives who provide great customer service, patiently explain everything, and expertly solve problems. The store is noted to be clean. Customers report wonderful experiences and strongly recommend the business for its outstanding and helpful service.
Alex was a great help with logging into my gmail.com and helping me with autopay.
April 2025
Heather really helped me out. I was clueless and she pointed me in the right direction of which phone was right for me. Thanks Heather R. 💯
April 2025
After experiencing horrible service at 3723 Broad St. With Mgr. (Meech). I came here. Great Service Heather and Thanks for getting me in and out with no hassle or attitude like I had at the Broad St location
