Metro by T-Mobile at 3723 E Broad St offers excellent prepaid plans and a wide selection of 5G phones from Apple, Samsung, and OnePlus. Customers praise the friendly staff, especially noting quick and helpful service that resolves issues efficiently. Many customers highlight the high-quality customer service, with one mentioning a staff member who quickly reactivated a phone and made the customer very happy. Visitors also appreciate the convenience of getting a new device on the same day at a good price, with coverage that meets their expectations. However, some reviews mention concerns about miscommunication and billing issues, such as being charged for a free phone. Overall, the store is known for top-notch service, respectful treatment, and knowledgeable staff, making it a reliable choice for those looking for prepaid plans and quality customer care.
