NAPA Auto Parts serves the greater Columbus area with a focus on providing quality auto parts quickly and safely. Customers can choose from curbside pickup, delivery, or in-store shopping options. With over 6,000 stores and 16,000 AutoCare centers, NAPA aims to meet various automotive needs for cars, trucks, farms, and marine vehicles. Many customers appreciate the helpful and communicative staff, noting they often have useful parts in stock, such as light bulbs for classic cars. However, some reviews mention a decline in customer service, with staff seeming less engaged and unable to assist in finding specific items like glue or certain parts. Despite this, customers who prioritize quality and reliability often prefer NAPA over other stores, valuing their reputation for quality parts and accurate orders. Overall, NAPA Auto Parts is a trusted destination for replacement parts and automotive supplies, committed to serving the community with the motto, "Our Motor Never Quits."
Had the part we needed and were super helpful. Chris went above and beyond to make sure we were taken care of.
July 2026
NAPA has the right parts at a good price. They fill my order fast and no hassle picking it up.
June 2026
Gave me a hard time about returning a core item/charge but then they proceeded to accept said core return anyway. Store was clean and organized at least.
