National Storage

Self Storage
Hours: National Storage is a reliable and customer-focused storage facility. The team in the office, particularly Kat and Colleen, are described as very helpful, professional, and engaging. Customers feel safe leaving their belongings at this location, and the agents strive to make the rental process stress-free. However, there have been some mixed experiences reported. Some customers have encountered negative and rude behavior from an older agent, which has led to a reduction in the overall rating. Customers are advised to interact with the younger, kinder, and more professional agents. The facility is generally well-maintained, with the building being clean. However, customers have noted that there are potholes in the parking area that need to be addressed. Additionally, the availability of carts for moving can be limited, and customers may need to bring their own. Overall, National Storage is recommended by its customers, who praise the excellent customer service provided by the staff, especially Kat and Colleen. The facility's cleanliness and climate-controlled units are also highlighted as positive aspects.

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1. Columbus, Ohio