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March 2024 by Steven Pearson
An easy trip everytime.
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March 2024 by David Fisher
Friendly staff always willing to help. Quick to answer the phone whenever I call. Great selection of dog food (one of only a couple of stores around Columbus that stocks the dog food brand I buy.
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March 2024 by Robert Keating
Always put my tie my n
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February 2024 by Crzygrl1201
Many options of everything you can think of for your pet and many more you didn't think about. Price is reasonable. Won't find low end products here.
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February 2024 by Lori Pierce
I went to this store specifically to see a chinchilla that I had called ahead to make sure they had. When I was in the store, the manager said I wasn't able to pet or hold the chin, due to "children may come into the store and I'd have to allow them to hold the animal too." I said that I couldn't even see the chin, as he was hiding under a "hide" in his cage, but the manager said that was too bad. "But you expect me to buy the animal sight unseen?" The manager just shrugged. I left. Poorest service ever!!! Boo.(I went to PetSmart at Easton for their chinchillas; had EXCELLENT service and purchased one after holding and making a connection with him. Thanks PetSmart!!)
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February 2024 by Chris Creamer
They were professional and helped take my bags to my car.
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January 2024 by Calvin Johnson
They didn't have what I wanted but the service was great the lady did try to help me
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January 2024 by Jasmine Burks
Awesome customer service
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December 2023 by Shelby Stefancin
Would be nice if the place was ever open. Showed up at 9am when they are supposed to be open and walked up to a sign saying staffing issues and adjusted hours of operation so I would have had to wait for 2 hours. Had a few more people try to get in and they said they tried to come the night before and the store was closed early. Doesn’t make sense that a chain pet store like this would be able to open and close whenever they want. Just sitting in the parking lot for a few minutes after trying to get in there has been 5 people trying to shop. Would recommend just shopping somewhere else.
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December 2023 by LUNA STAR
Perhaps you should change the hours online so people stop thinking your open till nine when you shut down at 8.. 11-14-23
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December 2023 by Cole Stevens
They always have what I am looking for (and then some lol), great staff, friendly and always willing to help if I need it!!
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December 2023 by Tammy SIGMAN
Very clean and organized store. Staff very friendly, helpful and knowledgeable.
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August 2023 by Joy Seeskin
Staff was very knowledgeable and helpful. We've been shopping there for several years without any issues. Great place to go for your pet's needs.
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June 2023 by Era McMahon
Staff is always super nice when conversations strike up about pets! Their cow bones are the best for a bug dog like ours!
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June 2023 by Marti W.
Service is terrific and they will price match with proof.
