Red Wing - Columbus, OH offers the Ultimate Fit Experience, engineered to get customers into the perfect pair of work boots. The experience provides state of the art technology to understand sizing, width, and support needs, with staff that is extremely friendly, helpful, knowledgeable, and patient. The service is described as amazing, with polite staff who provide excellent customer service and do not beat around the bush. Customers report feeling comfortable and supported, highly impressed by the experience. The store also offers comprehensive care after purchase, including complimentary oiling and lace replacement. It is considered the best location in Columbus and comes highly recommended.
Great boots and excellent service. Alex took the time and got me fitted with a pair of boots that I needed. It was close to closing time and he had me try on a few more boots. He didn’t have to stay and could have let me purchase the pair I was going to settle with
July 2025
Andy was absolutely AMAZING! Couldn't have asked for better customer service! He knew his stuff and didn't beat around the bush! 10/10! HIGHLY RECOMMEND!
May 2025
Excellent service, knowledge and patience. Thanks Andy for taking the time to help me get the boots and accessories that I needed. If your buying a new pair of boots or just getting inserts, mechanic gloves or socks, Check out Redwing on W Broad St and ask for Andy. Thanks again for all your help.