Germain Nissan in Columbus, OH, is known for providing friendly and efficient service. Customers appreciate the quick and thorough assistance from staff members like Bianca and Paul, who take the time to explain services and address concerns without pressure. The dealership offers a range of services including brake repairs, oil changes, tire rotations, and recall repairs, all performed promptly. Many reviews highlight the convenience of scheduling appointments, with staff being accommodating and clear about the process and duration. The team ensures proper maintenance and repairs, often exceeding customer expectations with personalized attention and complimentary services like car washes. Overall, Germain Nissan is praised for its excellent customer service, knowledgeable staff, and quick, reliable vehicle care.
Paul was very kind and quick in addressing my issues and also rescheduled proactively for a part which was unavailable and Look forward to such continued good support from Paul and Nissan team.
September 2025
I received great service. Bianca was friendly, thorough and took the time to explain all recommended services without any pressure.
July 2024
I called to get a service appointment for a recall on my vehicle and the receptionist was kind, thorough, and was able to get me in next week. I appreciated being told how long the appointment may last in advance. The phone was answered quickly as well.
