Staybridge Suites Columbus-Airport by IHG offers a mix of experiences for guests. Many reviews highlight the friendly staff, particularly noting the excellent customer service provided by Paige and Victoria. Guests appreciate the nice rooms, especially the spacious two-bedroom suites, and the enjoyable breakfast. The hotel features amenities like a pool and a courtyard for relaxation. However, there are some concerns regarding cleanliness, with reports of issues such as mold and unclean rooms. The elevator also requires upgrades as it can be inconvenient at times. While some guests had a wonderful stay, others experienced disturbances from noise and issues with housekeeping, particularly on weekends. Overall, the hotel is conveniently located near the airport and has a welcoming atmosphere, but improvements in maintenance and cleaning services are necessary for a more consistent experience.
Huge spider under a pillow when I went to get in the bed. People upstairs were in and out of their room all night. I think it is some kind of transient hotel.
September 2025
Great place to stay. Everyone was friendly and the room was very nice. Would definitely stay there again. Oh....the breakfast was wonderful.
September 2025
I really want to s/o Paige at the front desk! She is absolutely fabulous at her job. Providing top tier customer service.
I was so busy with work I didn’t get to enjoy their breakfast or the outdoor activity options, but everything looked lovely. The room was cozy.