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March 2024 by Photographer_with_Cats
Older hotel with large suite style rooms, but small outdated bathrooms. Suites have cooking utensils needed to make a meal. Parking is tight, but I’ve always found a spot. Free breakfast.
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March 2024 by anirudh gaurang
Staybridge suites were the best hotel we have encountered. The support they provided us during our period of grief was something we will always remember. The owners and the staff are extremely warm, hospitable and most importantly kind. The rooms are neat, have a homely feel to them and are close to the neuroscience hospital.I would most definitely recommend this wonderful hotel to everyone looking to stay in Columbus
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March 2024 by MineforMark
The room was nice and it looked good. However, the breakfast opened at 7:30! Like, what about the people like me who needed to get up earlier? It should open at least at 6:30. Also, the parking lot was outrageously tight and and there was a giant billboard in the middle of it.
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March 2024 by Amy Tiedemann
I had stayed due to my son being in the hospital. Everyone was really nice and helpful. My room was clean and had a nice view of the city. My only complaint was the parking lot was small and when busy it was hard to find a place to park.Rooms: The room I stayed in was very roomy and had a kitchen in it. That helped me since I had stayed for a couple weeks.
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March 2024 by Andrew Douglas
Horrible customer service, property fails to be proactive with their availability of rooms for special event weekends. They would rather cancel your reservation instead of working with you to figure something out. I booked my room two months ago and they are just now calling to say my GOVERNMENT rate is not going to be honored now. If i want to keep the room i have to pay 3x the rate i initially booked it at because that is the rate for today. I requested to not use my government rate and just to use basic rate that i originally booked under on that date, they refused. After attempting to resolve they refused to talk further and deleted my reservation without my approval or knowledge. Fails to uphold customer satisfaction and business ethics. I recommend all government personnel to stay clear of this property and to advise loved ones of the same thing.Reply: Obviously I can't show up to produce anything because my reservation was already canceled prior to my approval. When I spoke with IHG they advised you already sold out...so there is no future option for me there. There was no attempt from your property for a proper resolve.If your disclaimer says it's not allowed on Friday-Saturday or special event weekends, then how was I able to book it and it has been booked for 2 months.It is not the customer's fault for your lack of preparation or ability to be proactive to mark what you consider event weekends and not allow bookings. If you know these things you should be able to block it off appropriately.All of the information I have provided is true and factual. Feel free to contact me if you want to clear this up and actually find a resolve.
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March 2024 by joseph plaza
Solid 3 star location, some housekeeping and maintenance issues but nothing to severe.Close to food and OSU.
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March 2024 by David Lewis
I love it very nice and
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March 2024 by Ronald Williams
The parking lot is quite small
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March 2024 by Javier Castro
Personally, I can recommend this hotel since I stay for months for my work and to start with, the rooms are very comfortable, very clean, the cleaning service is very professional, the breakfast is very complete and, above all, the management staff is very attentive to the service. guest and especially a person from the management named Millie, always very attentive, always asking about the comfort of the guests, very professional, personally I recommend this hotel for you to stay at.Rooms: Very clean very comfortableSafety: Very goodWalkability: Everything around you can walkFood & drinks: Very rich breakfast
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February 2024 by brandon millsap
Rooms are nice front desk. Very professional parking is a little limited.
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February 2024 by Mary Whitlatch
I absolutely love management!! Muhammed, Millie, Angie, June, Ali, Ariel, Sohail and Lenny are all so great they made a really hard and difficult time for me and my family as we just had gotten one bad thing after another. We were told that I had one of the worst breast cancer and ovarian cancers you could get diagnosed with I'm stage III BRACA II GENE TRIPLE NEGATIVE and to take and some it up my cancer I have is my body is feeding my cancer and it is so aggressive that by the time you find it you are as good as dead or/and you are going to have to fight as hard as you can for as long as you can and it may take everything you are and have and There's still a chance it won't be good enough and if you did beat it I'm telling you that you will never be the same I had to do you an aggressive chemo "red devil" and an aggressive radiation. And now we are looking at They call the second A re occurrence and they're talking. It's my guide word because it's elevation in my thyroid levels However, they can't get my levels to come down and Even though i'm taken They cancer a day. So this very thing does not happen. I have just been born that I may have got it by Too much radiation, however staybridge.Faculty and staff become second family to us
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February 2024 by Cindy Bausman
I stayed at the Staybridge Suites for 6 weeks . The staff went beyond their jobs to provide comfort, cleanliness and friendship. The breakfast bar was great and I cannot say enough about their attention to make my stay more than welcoming.
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February 2024 by ferguson894
Stayed with our volleyball team. Friendly and helpful staff! They accommodated an early breakfast for our group so we could eat before we played. Comfortable beds and pillows. Free laundry that we used to wash jerseys. The girls enjoyed hanging out in the lobby.
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February 2024 by Mamabear *
Caring compassionate staff make sure your stay is wonderful, that you have everything you need.
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February 2024 by Trevor Smith
If you can find a tent under the bridge to stay.. stay there .. I got there after a long day of traveling and spoke with the “owner” and she stated I did not have a reservation .. told me I had to book with her if I wanted somewhere to stay .. she wanted me to pay 3 x what I had booked it for. Ended up biting the bullet .. and taking a room here.. saying it was dirty is an understatement. Don’t stay here
