U-Haul Moving & Storage at Parsons Ave is a great location with friendly, helpful, and knowledgeable staff who provide exceptional and excellent service. Customers report a wonderful, welcoming vibe and note the team is very nice, patient, and honest. The service is quick and convenient, offering good value and fair rates with solutions like last-minute upgrades for moves. The trucks are clean, though the facility itself is a little tiny and hard to get in and out of, with limited parking available. Despite the minor space constraints, the location is highly recommended for anyone moving to or from Columbus.
The man who assisted me was kind and helpful, the store was clean, my van was well taken care of and drove smoothly and the check in process was easy. Overall, I had an 10/10 experience!
February 2025
Great location. Friendly, helpful, and knowledgeable staff. I have used this location several times previously also with excellent experiences. Highly recommended! Thank you.
February 2025
I was helped very quickly and had no questions or concerns. After returning the van I also received my adjusted receipt quickly as I did not use as many miles as anticipated. Excellent service and value all around.
