U-Haul Neighborhood Dealer, located at Frank's Marathon in Columbus, Ohio, is highly praised for its friendly and helpful staff. Customers appreciate the quick and easy check-in process, often noting that their vehicles are clean and well-maintained. Many reviews highlight the excellent service, with staff going above and beyond to assist with rentals, including helpful recommendations for the right equipment. The convenience of same-day rentals and the availability of snacks and drinks add to the positive experience. Overall, U-Haul Neighborhood Dealer is recognized as a reliable choice for truck rentals, making it a preferred option for frequent customers.
Staff were very friendly, helpful and knowledgeable.
March 2026
Love the guys up at Franks they make it easy to rent a uhaul and the cx service is impeccable.Thanks you guys for making my move less awkward appreciate it.
June 2025
Great attention to detail. Staff was extremely friendly and helpful.
