U-Haul Moving & Storage of Whitehall provides truck rentals and trailer hitch installations. The staff is described as helpful, kind, fast, and friendly, offering outstanding and above-and-beyond customer service. The rental and return process is expeditious, with options to pre-fill information to avoid lines. Employees are noted for keeping customers well-informed and resolving issues with extra effort. The cost for rentals is considered affordable. While a past experience mentioned poor work ethics, recent reviews highlight a great, stress-free, and trustworthy experience that has positively changed customers' perceptions of the location.
The Wi-Fi was down at the Whitehall location. The staff utilized their personal cellular devices to keep everything running along. We were able to get our rental secured, regardless of the situation, which was highly appreciated. Return was also simple and easy and there were no surprises. Great experience overall!
May 2025
Installed trailer hitch. Was kept well informed of progress. Minor parts issued resolved by James’s extra effort. Thank you!
April 2025
U-Haul in Whitehall took care of us for our Earth Day event!. Everyone was friendly and the process was easy.
