The UPS Store #5914in Columbus offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. It is a locally owned and operated business that is committed to providing excellent customer service. Customers have praised the professionalism and care of the staff, particularly a young man named Dylan who has been described as exceptional in his service. Other customers have also noted the friendly and efficient service they have received, with one customer stating that the experience immediately put them in a great mood after a rough day at work. However, there have been some instances where the service was not as effective, with one customer reporting a long wait time and an associate who was unable to answer a simple question. Despite this, the overall feedback for the store has been positive, with customers highlighting the dedication and helpfulness of the staff, especially the young man who speaks both English and Spanish.
Never have any issues at this location. I bring them the thing, pay, and then they ship it out. All my packages have made it to their final destinations.
June 2025
The young man at the front desk named Dylan gave us the best service I have ever seen in my life. I’ve shipped tons of boxes in different cities as I’ve moved for college and work, and his air of professionalism and care is literally unmatched.
THANK YOU DYLAN FOR BEING THE GOAT
April 2025
Always polite, courteous and they expedite lines very quickly.