The UPS Store #2173 in Columbus offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. Locally owned and operated, the store is dedicated to providing excellent customer service. The staff is consistently described as helpful, friendly, and accommodating. Customers praise the store's efficiency, with quick and fast service. The representatives, such as Matt and Bianca, are praised for going above and beyond to assist customers, even in difficult situations. They are described as professional, patient, and respectful, making customers feel valued. The store's knowledgeable staff and collaborative work environment contribute to a positive customer experience. Customers feel comfortable leaving their packages in the store's capable hands, confident that their needs will be met with care and efficiency.