The UPS Store #2173 in Columbus offers a wide range of services, including expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, and faxing. Locally owned and operated, the store is dedicated to providing excellent customer service. The staff is consistently described as helpful, friendly, and accommodating. Customers praise the store's efficiency, with quick and fast service. The representatives, such as Matt and Bianca, are praised for going above and beyond to assist customers, even in difficult situations. They are described as professional, patient, and respectful, making customers feel valued. The store's knowledgeable staff and collaborative work environment contribute to a positive customer experience. Customers feel comfortable leaving their packages in the store's capable hands, confident that their needs will be met with care and efficiency.
Staff and the manager persisted until our need was satisfied.
August 2026
Hands down the best customer service I’ve ever experienced at UPS. The workers were so sweet and kind
August 2026
Chris was efficient and helped me right away - very efficient. The store is clean, organized, and always reliable for shipping packages or purchasing supplies. It can get busy and parking is limited, but the excellent service makes it worth it. Highly recommend!
