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August 2025 by Olivia Raypole
Info on site is incorrect. Saturday walk ins are only until 12 not 12:45. I think they enjoy being mean to people
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August 2025 by Emily Smith
Don’t try to send something using a QR code here, because even after a week they have not fixed their internet server.
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August 2025 by Jake Krites
Had a package there. Went three states north and came back. Pay attention to your packages
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August 2025 by Lanie Herren
I visited this post office today on August 6th 2025 to locate a lost package that I had dropped off almost a week ago on Friday August 1st 2025, and unfortunately, my experience was beyond frustrating.
From the moment I walked in, the employee that was working at the front counter who told me his name was Rick had an unwelcoming attitude and was very rude and dismissive. I was very friendly at first and I am always understanding and kind to people who work in customer service. Wish I could say I received the same treatment from Rick.
He acted as if helping me was a burden and showed no real effort to assist. He told me at first that there was nothing that he could do to help me. He also referred to the app Depop that I explained to him I was trying to locate the item for, (which mind you is a very popular app that is known for both buying and selling clothes) as a “third party app”. Ok. Whatever that means Rick. Then after serving me with his viscous, defensive and unwarranted attitude, he asked me to step aside and wait while he assisted all the customers in line behind me before he could go look in the back for my package.
Frustrating right? But the story doesn’t end there. He spent almost 20 minutes doing god knows what back there before he returned stating that he couldn't find it and to contact Depop about the issue.
Thankfully, I asked to speak with a manager. I did not get her name but she was a short older women with grey hair. She was polite and helpful, and after going to the back herself, she found my package in less than three minutes. I really appreciate her assistance, but the way I was treated by Rick was unacceptable. Customers shouldn't have to deal with that kind of attitude, especially when seeking help with lost mail. I will never be coming back here and I recommend you do the same.
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July 2025 by Pete Cohee
Worthless. 2 days to get shipped and arrive from California but then it takes you 4 days in columbus to get to my columbus address. You all are horrible. Same thing everytime. Zero customer service. You should be held accountable
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July 2025 by Brittany Musselman
The absolute worst! How do you mis-ship several items, on several different occasions, to a whole other city then where they’re supposed to go just because the first letter is the same? Then hold onto packages for days at a time past their expected delivery date for a location that’s 20-30 minutes from you! I don’t understand what has happened to this place but it is absolute trash anymore.
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July 2025 by Chris Hubbs
Came to mail out a package and two employees didn't know how to use the system to mail out a package to an APO, a third employee had to come out to help assist. (3.July at 2:35pm)
Additional training is needed for associates to function their systems
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June 2025 by Gregory Halbe
Amazing customer service every time. Incredibly helpful, always knowledgeable, and unfailingly friendly. I always leave with a smile.
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June 2025 by Jamie
Staff was friendly, helpful. Knowledgable
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May 2025 by Kizzy Lee
This lady just stood here & told me to fill out my money order and told me what to put on there & then said I can't cash it 😔 then the man getting hostile 😮💨 STAFF IS HORRIBLE
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May 2025 by Kylee Cat
Terrible service. I regularly buy from a company that ships through USPS and I usually get it in 1-2 days after placing. Almost over a week has passed and they are taking their sweet time with it at distribution. Shouldn't take this long for a package from Indiana to send to Ohio when I pay for the 1-2 day delivery fee. I want a refund.
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May 2025 by Loryn Gilmore
I have had numerous issues with my mail carrier for 2 years I report him nothing changes 6 on your side will be contacted
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April 2025 by Yellow Root
Every package and even regular mail has been showing up a week late. I don't know who's managing this facility but they've got to go. I've specifically been using tracking because of this location.
As of now, three ebay sellers will have to refund my purchases. The packages I ordered have sat at that location for over a week past the delivery date. Is it the sellers fault, hell no it's not. This problem has especially ramped up since the main post master stepped down when DOGE starting investigating the usps. Is there dei hires here, don't know.
Stamps went up, shipping went up but service and delivery have almost stopped. This location needs to do better.
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April 2025 by Nikol Plata
Came today for my passport renewal and wow! What a fast and easy process Cynthia was great! I rarely do reviews but this experience was worth one! Thank you
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March 2025 by S K
Till today , I have the best experience from USPS COMPARED TO ????. My posts never lost, my couriers always received, out going posts have never been lost . What more we need as a customer?
Nice staff, superb system and accurate work.
