United States Postal Service
USPS,
Post OfficesHours:
1822 West Henderson Road, Columbus OH 43220 Hours
About United States Postal Service
The United States Postal Service location at 1822 Henderson Rd is a retail office offering walk-in passport services. Reviews consistently highlight exceptional and helpful staff, though note the location can be very busy with long lines, often due to being understaffed. Customers describe the workers as patient, friendly, pleasant, personable, knowledgeable, and efficient. Specific employees are praised for remaining calm and helpful despite the pressure, apologizing for wait times, and offering alternatives like self-service for packages. The staff is credited for going above and beyond, handling transactions with professionalism and care, and creating a positive environment. The facility itself is noted as clean, organized, and well-maintained. While some past reviews may be negative, current customers emphasize being thankful for the postal service and focusing on the good experiences. The overall sentiment is that the location provides fantastic, reliable, and secure service, with an exceptional and wonderful team that makes visits a pleasant experience.
Most Recent Reviews
August 2026
The person who works at the counter was so disrespectful to an elder person, made them very uncomfortable and after apologizing from the elderly lady she kept talking down to her and saying her apology doe not mean anything. Avoid this place like fire. This person needs to be fired.
August 2026
I scheduled a passport visit twice it randomly got switch day before to 10 am. I show up early and now the woman on lunch this is ridiculous and unprofessional where’s our tax dollars going to get treated like this continuously getting lied to for no reason.
August 2026
The people who work here are so nice! Thank you<3
More Comments(177)
Nearest USPS Stores
- Columbus, Ohio
