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March 2024 by Justin White
This is the worst post office I've ever been to. You can not get them on the phone no matter what, I've tried dozens of times. The wait times in the store are at best an hour, I've gone over on lunches just trying to pick up a package they lost and spent 2 hours just for them to find it in the back and say "whoops." The service team is very nice, but the quality of service and staffing at this branch is horrible.
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February 2024 by Squirrel Killa
We were moved to this location after our office closed. Over the last two years packages have been so hard to receive here that we are moving to a UPS store. An employee at this location has on several occasions marked packages undeliverable due to wrong address or missing information when in fact it was correct. Yet this office does nothing about it. Multiple packages have been "lost" only to be found later. This not a secure post office.
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December 2023 by Ferhat Moucer
You make an appointments and you show there on time you wait 30 minutes in the line , then they tell no passport agent today . Why you let me take an appointment and waist my time . Happened 2 times .
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December 2023 by DominantGamiing
Let me just say, the employee at the front desk are very, very nice. They are very understanding, and deserve nothing but the best. Unfortunately, it seems the person who does the passports could not be any lazier, as I have tried to make an appointment online for December 1, and today, December 4. Both times the passport person decided to call out and not show up. This is very frustrating as I need a passport very soon, and her unreliability hinders not only mind, but everyone else is experience. I sincerely recommend looking for somebody to replace her.
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October 2023 by Maxwell Cottage
Showed up for passport application, made an appointment and was told that the person who does the interviews is training. I get being understaffed but why allowScheduling on days where nobody can interview you I took off work for this.
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October 2023 by Lynn Gottschalk
Ridiculously long lines. One clerk. Who is doing passports and not helping the lien of 25 people. Not acceptable.
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September 2023 by Andrew Bow
Waited in line for a long time for them to tell me they couldn’t tape the box nor did they have tape. I’ve been at other locations where this wasn’t an issue.
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August 2023 by Joseph Reese
Be careful with trying to go to this location or maybe any location to try and get a passport. Everything states must make an appointment online so that means they have your information because it had to be done online with certain information. But that doesn't necessarily mean that they are going to have somebody there when the appointment was made earlier in the week or that they will notify you to let you know that. Sorry nobody's here to do your appointment today or this weekend or whatever. Huge waste of time. Been there two times this week and both times something with the post office has messed up on their end
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June 2023 by Diana Bidzhieva
Arrived to this location at 6:10pm to see it closing even though both the USPS official website and the door say that they close at 6:30pm. Also USPS flat rate envelopes/box stations are almost never replenished .
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May 2023 by Shelby M
Every time I’ve been here, there’s one worker and the lines are awful. I feel terrible for the person trying to hold it down, it’s got to be stressful! Please do better for your staff and for the people they’re serving!
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May 2023 by Hannah Riddle
I don't usually leave reviews, but this location is absolutely amazing. The staff is wonderful. They're efficient and kind. Sure they're understaffed and in a busy location, but so is everywhere else. Overall, I'd say my experience was very positive
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May 2023 by James Smith
Lost my mail, delivered my mail to others .. delivered others mail to me..did not stop mail when stop mail was in place.. mail carriers when calling in sick or for vacation.. you dont get mail so.. you could go a week or more while someone is on vacation.. they have no subs..
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April 2023 by Allie Moran
Only gave 1 star because it's impossible to give zero. Not only does website list them as being open until 6:30pm, so do the hours posted on the door. But the snotty worker shuttering the counter in the faces of those in line claims "they've closed at 6 for months".
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March 2023 by Jay Brown
Worst service ever! The African American lady at the only counter that's opened here won’t take my package even if it was labeled already. She told me I can leave the package there but she won’t take the responsibility of it. I had to deliver it by today. They don’t care about their customers and stores like these should be closed or the management should be changed.
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March 2023 by Whitney Kim
They are always randomly closed - Even with the new hours they have posted on the doors, so many people walking up to the locked doors unable to even use the self service area. No explanation as to why. This is happened multiple times in the last few weeks and it’s really frustrating
