Extra Space Storage on Old Roberts Road in Columbus offers a large selection of storage units with drive-up access, electronic gate access, and wide drive aisles. The facility is known for its exceptional security, cleanliness, and convenient freeway access. Customers report excellent service, noting the helpful and professional staff who work to retain business and make things right for the customer. Reviews highlight a clean, secure, and well-maintained property with no issues like break-ins, water damage, or rodents. The staff is consistently described as friendly, patient, and going above and beyond to help find the right storage solution and provide a seamless, hassle-free experience. Many customers sincerely recommend this facility for its commitment to exceptional customer service.
Scott and McKayla were very helpful today. I renewed my space today for six months I have been pleased with the security and support. Rates are commensurate with other storage spaces in the community.
November 2025
I have been with Extra Space Storage in Hilliard for over 2 years. The service they provide is excellent. I feel like they value the customer and work with you to make things right. Makayla is very helpful!
November 2025
Mckayla is awesome! She helped me switch units/spaces and it was right at close. She was so nice!!! : )
