Extra Space Storage on Old Roberts Road in Columbus offers a large selection of storage units with drive-up access, electronic gate access, and wide drive aisles. The facility is known for its exceptional security, cleanliness, and convenient freeway access. Customers report excellent service, noting the helpful and professional staff who work to retain business and make things right for the customer. Reviews highlight a clean, secure, and well-maintained property with no issues like break-ins, water damage, or rodents. The staff is consistently described as friendly, patient, and going above and beyond to help find the right storage solution and provide a seamless, hassle-free experience. Many customers sincerely recommend this facility for its commitment to exceptional customer service.
Michaela and Chase are awesome. Great service great customer service and great prices. You can’t go wrong.
February 2026
Scott helped set up our space and made it very easy.
February 2026
Accessing the property was easy with the app. Snow removal could have and should have been better. Not easy to turn around with a trailer. The issue with the snow and lack of easy turn around does not out weigh the overall experience. So at this point I am very pleased with the experience and would recommend Extra Space... read full comment
