Boot Barn
Shoe Stores,
Women's Clothing,
Men's ClothingHours:
143 Rothrock Rd A, Copley OH 44321 Hours
About Boot Barn
Boot Barn is a large and well-maintained store with a wide selection of boots, clothing, and accessories. Customers appreciate the friendly and knowledgeable staff, especially those who go above and beyond to help, such as shaping cowboy hats or assisting with product questions. The store offers a variety of styles, including stylish snake skin cowboy boots that receive many compliments, and a good selection of quality items. While the prices are higher than expected, discounts help make purchases more affordable. Some customers noted that certain sizes, like 12W, may not always be available, and pricing can reflect the quality of the items. Customer service experiences vary; some found staff helpful and accommodating, including easy exchanges and personalized attention. However, there have been instances of less helpful service, particularly at the Canton location, where staff was perceived as unhelpful and unprofessional, contrasting with more positive experiences at other stores. Overall, many customers are very satisfied, especially with the helpful staff and the quality of the products. Returning customers often mention how the staff remembers previous issues, making shopping more pleasant. Despite some minor setbacks, Boot Barn is considered a store worth visiting for those seeking cowboy boots, hats, and western clothing.
Most Recent Reviews
June 2026
Everyone was so helpful! They even measured my head for a hat!
May 2026
Very clean, very friendly staff and a great selection! Thanks for the help!
May 2026
Awesome staff , exceptional help from associate Ms. Dorsey , who greeted me at door . Within 15min I was in a well fit pair of Cody James , never knew about these boots before...they fit really well .
Thank you to Ms. Dorsey..A-1 💯🏁
More Comments(56)
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