“Associates were very helpful and knowledgeable and helped me solve the problem I had (a lot better service than some unmentionable stores, ie:Lowes-- (spent over an hour in store needing to get a 2x4, associates just walked by like I wasn't there, walked back to the front and stood right in front of a manager for at least 25-30 (of the hour i was there), was never acknowledged (he stood and talked with 2 other associates), finally just said "the hell with this place" and walked out..Menards-- (spent at least 10 hours over 4 days in store with very very little associate interaction and no help) and last but not least.Home Depot-- spent between 45 minutes to an hour in store needing to find out about saw blades, had them call over the intercom for help 3 different times, no one came, finally an associate came over to help another customer, stopped her when she got done and 3 minutes later I was checking out.”
““Sale” $8.99 for a 20 pound propane refill. “Regular price $14.99.” I use quotes because the competitor down the street has a regular price of $8.99 and ACE almost always has this “Sale”. ACE Rewards points are a plus.”
“Best Hobby Shop/Hardware store in Trumbull County. Large selection of O scale & HO model trains and accessories along with models, diecast, slot cars, and more. They can special order Lionel and Mth if needed.”
“Staff super helpful and friendly! Never had any issues when having questions or needing help! The guys help with loading anything large or heavy. Store is always clean and organized.”
“Honestly best place you could go to do an awesome bathroom/kitchen remodel. Best prices in town! Did a kitchen and bathroom for half the price of anywhere else !”
“Called to find out some info and a quote, talked to a salesman Tyler Lanning. Gave me all the info I needed and a great quote highly recommend talking to him definitely landed a new customer!”
“Always helpful. They have lots of nuts and bolts.. they do not carry any wood.. but they have downspouts, some metal poles.. lots of tools.. sand, rock & softener salt. Always friendly!”
“Very helpful staff! Keep up the great staff guys! Very convenient in town and usually has anything I need which saves me a trip outta town and a whole afternoon.”
“This store is AMAZING!! We traveled from NW PA to purchase doors for our new home (ordered ahead), since what we wanted was almost 4 times the price where we live. This was my first time there. The store is huge and they have everything home improvement you could possibly need. There's also some home decor, groceries, etc.”
“I have had nothing but good personal shopping at this store. They know where everything is in the store and most generally I have a question I always ask even when I get there looking for something I never purchased before. I will ask to the sales help ( off the top of your head do you have a general idea what it cost?) and they are usually right on the money with out looking it up. That’s crazy good to remember what it is, where it is, and the price. That’s just not right. They are super sales people. Even when it comes to ordering special items that they don’t stock the work doesn’t stop there with them. They will bend Over to try to get you the info and or the product you might need with out any delays either??? Just saying!!! Awesome people there. I been to all of the stores within a 25 mile radius in my area and I think so far that is the best one as in my preference. Just can’t say enough. YOU GUYS ROCK!!!!!! #1”
“Lowes carries vast inventory of great products for your home, patio, garden and much more! Employees are always welcoming and helpful! Check out Lowes website for great sales! #SatisfiedCustomer”
“This place is where it’s at for ur plumbing needs. Always a treat to b greeting at door by Bill! The rest of the guys at the counter are always smiling and friendly and willing to help. Thanks again guys! As always, The Plumber & Mrs.Plumber”
“Great store. Huge parking lot. Fuel is close. Store was clean. Just needed a pad lock. Asked an associate, quickly looked it up.. Isle 14. Professional and friendly response. And I also grabbed a new Kobalt razor knife for work.”
“Had major issues with Lowe’s when we tried to order a fridge two weeks ago, and then the day of delivery it was marked on back order and they couldn’t give us a clear idea of when it might come in. Went to Home Depot, and Rich back in appliances was able to find the exact fridge we ordered and had plenty in stock. Was able to have it delivered any day we wanted, while Lowe’s originally told us they could only deliver on Tuesdays to our area. Rich was so helpful we decided to buy our oven from Home Depot as well. Was a great experience and very thankful for the last minute help. They’re even going to take the old appliances away for us”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.