Burlington is a discount store offering affordable, name-brand fashion for ladies, juniors, plus, kids, and men, along with handbags, shoes, beauty, and home décor. Shoppers find the deals shockingly affordable and report hitting the jackpot on cute items at great prices. The remodeled store provides a pleasant experience. However, the store can be a mad house with horribly long lines and total chaos, often attributed to being understaffed. Retail associates are sparse. Some locations lack customer restrooms. Shoppers recommend being prepared to stand in line depending on the time of visit.