Cascade Mazda is the oldest Mazda dealership in the area, serving Cuyahoga Falls, Hudson, Stow, Monroe Falls, Peninsula, Bath, Fairlawn, and surrounding communities since 1974. The dealership is known for its outstanding customer service and dedicated staff. Customers often praise the friendly and professional team, with Kai in the service department being highlighted as exceptional, providing top-notch service. The sales team, especially Jake Lehman and the brand manager, Jason DeMoss, receive high recommendations for their honest communication, knowledge, and effort to find the right vehicle. Customers appreciate the smooth and straightforward buying process, with no high-pressure tactics involved. The finance team, including Jennifer Hikade, is also praised for making paperwork easy and friendly, creating a welcoming atmosphere. Cascade Mazda’s staff goes out of their way to help, often working hard to find vehicles, resolve issues quickly, and ensure customer satisfaction. The dealership’s integrity, helpfulness, and dedication to doing business the old-fashioned way make it a trusted choice for many in the area. With a history of excellent service and a team committed to customer happiness, Cascade Mazda continues to be a top dealership for Mazda buyers.
I have purchased many a new vehicles over the years but this was clearly one of the best, with the knowledge and low pressure approach with Jake and then handling the financing was just as efficient all leading to a positive, stress-free purchase! Ty Cascade you really hire the pros!
September 2025
Test drive went smooth and seamless, no wait time at all. Salesman answered all my questions and we were able to negotiate a better price.
September 2025
After visiting several different car dealerships, we found Cascade Mazda to be a breath of fresh air. It is not a “factory” to process sales, it is one where sincere and knowledgeable associates take time to meet your needs. Our sales associate, Jake, was a major reason why we picked Mazda over other brands.
