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November 2023 by Dave H
I love all the Ricky's Ace hardware stores. They usually have what I need. Plus, I'd rather support them over the big box stores.
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October 2023 by István Székely
Bought 40ft of 18/2 wire. Their markup is 700% compared to any store in ohio.Same wire at HD is $9 and they charged $72. Convenience and distance is def not worth the money! I would not go there for a screw anymore!
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September 2023 by Maddie Storost
There was a really nice older gentleman with his hair in a bun that helped me get everything I needed. He walked me through every step, and was even looking at savings and sales for me. This is exactly what customer service should be! I will definitely be returning to hear the next time I need anything DIY :)
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September 2023 by Bobi Lewandowski
Excelllent. Items I needed were clearly marked and readily available. Good variety of products to meet your budget needs and by that i mean there are a lot of store brand or off brand goods to choose from when you need to save a little money on an unexpected repair
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August 2023 by Sande S
I popped into this store for a simple wooden dowel rod. The staff were beyond helpful and seemed to honestly greet each and every customer. The best hardware store around.
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August 2023 by Henry Brierton
My go to place for all the odds and ends. Very friendly staff and there's always plenty of them around. With such a small store, it surprises me that they always have what I need. Unless I'm doing a major project, I'd prefer to shop here.
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August 2023 by James Brown
They Always Have What I'm Looking for, with a Very Helpful Staff and it's A Nice, Clean, Neighborhood Store. Many Thanks To Them!
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July 2023 by Michele Marratta
The associates are always friendly. If they are helping someone else, my may have to wait to ask a question. They always give their customers their full attention. Being a woman, I appreciate the attention and not being made to feel stupid. Being a widow, I sometimes need advice.
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July 2023 by Michael M
Very friendly staff. They are both friendly and knowledgeable. Helped me locate and explain the items I needed to repair the copper water pipe to my outside spigot. I am a customer for life!
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July 2023 by Julie Walker
My favorite ten star hardware store! All the people ate awesome. Tim really does a great job!!!
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July 2023 by Doug Bowser
They have a decent selection. They didn’t have the 'O' ring I needed, but they were closer than any of the big boxes.
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June 2023 by peter pinkham
Great place! The store people actually help you find what you're looking for... They have a truly nice selection given the size of the store... THIS is the kind of place you should take your business too! DUPPORT SMALL AMERICAN BUSINESSES!!! ?? AND WORTH THE TRIP!
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June 2023 by Roseanna Campbell-Blake
I received EMPLOYEE ASSISTANCE AT THE FRONT DOOR as soon as I walked in. Sharon was polite and confident with finding exactly what I needed. I then went to checkout and ask the cashier to add 10-169 bags soil. She responded, WHAT? So I then said organic top soil 1 dollar 69 cents. Her reply, no we don't have any at that price. So I told her I called earlier and a gentleman confirmed, "Yes, we have it. Then she says, "Oh yeah ... but it's not organic," Anyway, I got the organic top soil for $1,69. Then as I am loading it, the customer behind me comes over and ask me what I paid for them and she said the cashier said they didn't have any and told her she needed miracle grow soil for over twice as much. The cashier was rude and ignorant. I've shopped at Ace for over 20 years and never ever was treated so rudely.
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June 2023 by Steven Daugherty
Ace doesn't always have what I need. Many times they don't. I then go to Home Depot, or Lowe's. Most employees are knowledgeable, but not all.
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June 2023 by Teleia McCabe
I was quite surprised how busy they were at 2:30 on a Tuesday afternoon. The employees were eager to help & quite personable! I highly recommend this store.
