CVS has received a mix of reviews from customers regarding their experiences, particularly with the pharmacy. Many customers express frustration with the delays and lack of communication about prescriptions. Some have faced significant wait times for medication, with one customer waiting weeks for updates on a prescription that was on back order. Despite these challenges, others note that the pharmacy staff work hard and provide helpful service, especially when the pharmacy is not overwhelmed. Several reviews highlight understaffing as a major issue, leading to long wait times and a feeling of being rushed. Customers have suggested that CVS needs to hire more employees to improve service. While some staff members are attentive and caring, others have been described as less helpful during busy times. Overall, while CVS offers a range of products and some dedicated staff, the pharmacy's operational challenges and communication issues have led to a frustrating experience for many customers. Those who are persistent and advocate for their needs may find better outcomes, but the inconsistency in service remains a concern.
An employee by the name of Kathy was quite rude, and kicked my and a few friends out for no apparent reason. We were looking at bandaids and she randomly came up to us and asked us to leave.
April 2025
Kathy kicked us all out for looking at bandaids. We just wanted bandaids and cad berry eggs.
February 2025
This pharmacy can't get physician orders straight. CVS's automated answering system is cumbersome and if want to talk to the pharmacy, you have to leave a voice message for a call back. If service is your priority, look elsewhere.
