Firestone Complete Auto Care in Dayton, OH, has been serving the community since 1926, offering a wide range of vehicle services, including maintenance, tire sales, and repairs. Customers appreciate the friendly staff and efficient service, especially when urgent issues arise. Many reviews highlight the store's ability to accommodate appointments and complete repairs on the same day, which is particularly beneficial for those with busy schedules. However, experiences vary, with some customers reporting dissatisfaction due to miscommunication and service delays. Instances of needing additional repairs after routine services, such as oil changes, have led to frustration. For example, one customer was disappointed when their oil was not changed despite leaving the car for two days. On a positive note, several customers commend the staff for their attentiveness, especially when issues occur post-service. The management's proactive approach, such as personally resolving on-road problems, has been recognized and appreciated. Overall, Firestone Complete Auto Care aims to provide reliable and affordable auto care, though experiences may differ. For those needing comprehensive auto services, scheduling an appointment online or visiting the location can help keep vehicles running smoothly.
My car broke down, while I was out of town. I stopped in here, and even though there was only 1 car in a bay, at the time, they told me that it'd be 4-5 days before they could look at my car.
January 2025
Great service. I waited for my car in the store and was kept completely up to date on my car. Would give 5 stars, but I feel prices are a bit high.
June 2024
Same day service, friendly staff, and excellent repair quality. :)
