Soma provides amazing and above and beyond customer service, with staff described as incredibly friendly, helpful, patient, kind, and delightful. They take time to get customers measured, bring a bunch of options, and work with you to ensure everything fits very well, even for difficult body shapes. This service helps customers feel good and normal in a bra, often for the first time in a very long time.
The products are comfy, nice, and good quality. The bras and undies fit very well and are solidly made, with a great selection and variety in both styles and sizes. While they may put a dent in the pocketbook, the customer service and selection are so worth it. The experience earns loyalty, making customers switch from other brands and become repeat customers, with many stating they will definitely be coming back and bringing others.
Shannon was truly the best! I’m between sizes and have a large bust for my width so most bras and styles gap for me and are generally just uncomfortable to wear due to this. BUT I found the first bra to ever truly fit me properly with her help! It might be a store but it was a very supportive and welcoming environment.
March 2026
Super attentive staff that ensured I found bras that both fit and were comfortable!
February 2026
Rita And the other ladies were phenomenal she took her time to help me out and really find my size. I was successfully able to retire my nursing bra, and I am so grateful for her patience and her assistance during my visit. I will be back!!!
