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“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
9AM - 5PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs. Amy Dougoud has been awesome with exceptional customer service assuring me steep by step taking the time to break everything down for me and doing the best she can to get me qualified for the best interest rate being a member of your bank and a police officer we for 10 years now. I have always received Great!!!! Service from eve time I ever interact with at COPFCU no matter what location I use. Thanks you .”
9AM - 7PM
7451 Mason Montgomery Road, Mason
Banks
“TR Wise helped me purchase my first home AND my first investment property. I Highly recommend him. He is super easy to work with, honest and answers all my questions.”
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
“Elastic has been a lifesaver for me. They have a calculator that automatically let you know what you will pay on the amount you borrow. They are straightforward and warn you that is an expensive line of credit. Also, a financial course is given which is very helpful. Elastic is fair and the key is to borrow only what you are able to pay back.”
“When it comes to money, it's personal. Huntington Bank does a wonderful job of taking a real interest in my finances. It is so nice to go in to the bank and be greeted by name. The tellers are always friendly and efficient. They have excellent options for personal and business needs”
“Emery helped me with my 2nd mortgage. The loan officer, Sharon, went above and beyond to help me with different options I had. Everything was taken care of through email. So fast and easy! Thank you, Emery!”
9AM - 6PM
11200 Montgomery Rd, Cincinnati
Banks
“Ashlynn is a wonderful relationship consultant. I've been trying for months to get someone to take ownership of my issue. After many calls and emails, I went into Montgomery branch and Ashlynn greeted me with a smile, helped me fill out paperwork, and even took my correspondence after I left the branch to resolve the issue. I originally went in to rollover my account into another vendor, but I ended up keeping my account with GE Credit Union solely because of her.”
9AM - 6PM
11628 Springfield Pike, Cincinnati
Banks
“I arrived at the NSBT Springdale branch after having a long work day and the NSBT Team welcomed me at the door entering the branch- as they always do. Debbie, the assistant manager, who assisted me; was so patient, conscientious, detail oriented, and professional. Debbie and the NSBT Team Members went above and beyond yesterday to ensure my financial/banking needs were properly addressed. Debbie took the time and patience to support me with a process involving multiple documents and completing a wire transfer. I am sure, the closer it got to closing time, the team was more than ready for me to leave! lol! However, even though it interrupted their closing- routines; they all worked together to assist me with my situation. I am so appreciative of the hard work, diligence and professionalism of the NSBT Team at the Springdale location. Debbie the Assistant Manager, under the leadership of her branch manager is just awesome!!!!! As a customer, I left feeling respected, appreciated, and that my needs were important to the NSBT Team. The culture of this branch is welcoming and inviting to all customers irrespective of race, age, gender, sexual orientation or account status. I have never observed them depart from this practice. The next day, I received a follow-up phone call from Debbie, to ensure things went well and to ask if there was anything more she could do to assist me. Needless to say, my document needs were addressed, my wire was sent and I was so relieved. I know I was only able to achieve this sense of relief due to the efforts of this Great NSBT Team at Springdale. Thank you guys so much for all you do to support customers like me!”
“The level of service that I was given to has far exceeded any of my expectations when visiting today. In specific, Alex Reyna was just the right person to go to with this, and any sort of problems or impasses. The level of customer service that I received by him was one that topped any other service i have ever been presented with. Not only that, whatever problem/situation, Alex handled with it in a way where it was effective, efficient, and leaving me with no problems to deal with. Everything was dealt with in a smooth and efficient manner.”
“Kathy and Sarah did an amazing job at communicating with me and helping me to get my loan completed quickly. I would recommend them to anyone that is looking for a team of people on your side.”
Open 24 hours
312 Walnut St, Cincinnati
Banks
Open 24 hours
7350 Beechmont Ave, Cincinnati
Banks
“US Bank does a nice job offering low mortgage rates and free checking. This branch is clean and there's also a 24 hour atm for instant service any time. The parking lot is easy to get in to, but make sure you find the proper exit to get goin in the right direction. This location is right at the intersection of Beechmont Avenue and State Road.”
“Great bank, ive been with them since 2013, not many locations but a decent bank. Always made things right when somebody hacked my card and spent all my money, fixed it real quick! Friendly staff that work as fast as possible to make your wait time minimal.”
“Once again my new car refinance went quickly and smoothly, it was truly painless. Debbie was super easy to work with.I've not found anyone else to beat COPFCU's rates.”
“I’ve been baking with Cinfed for approximately 28 years. There is an Employee there by the name of Terry, who is first class. She always hears my needs and asks quick to solve whatever problems or difficulties I’m having, With wisdom, patients, and quick response. She offers just. first class services! Thank you, Terry”
“My fiancée and I came in yesterday to join our bank accounts and worked with Mary. She was nothing short of fantastic. Great personality, attention to detail and she knew exactly what she was doing. It took us about 20 minutes to get through necessary paperwork and information needed to complete what we needed. Mary was incredibly personable and created and awesome experience for us. If you bank with Huntington, Mary can help with your banking needs. 5/5 stars. Highly recommend this branch and Mary specifically.”
“I was here because of some over drafted fee. I wasnt notice that all my bills are drafted on the same day after holiday and got charged for it. I was greeted by Janina, she was very helpful and understanding. She quickly removed my charge and show me some options to prevented future charge. Very please with this location. I been here multiple time and they always treat customer with respect not like some other location I been to.”
“Phenomenal team. Extremely knowledgeable and easy to do business with. I have business and personal accounts with this location. They're extremely helpful, kind, & always willing to help. I do business here because the team is exceptional. I highly recommend US Bank Mt. Washington.”
9AM - 6PM
2652 Erie Ave, Cincinnati
Banks
“Best bank in the city! Great customer service at the drive up window as well as inside the bank! The Manager Meggan always has a smile on her face and is always ready to resolve any issues! Changed my outlook on KeyBank completely!”
“This bank is so friendly and caring. When I walk in, they greet me by my name. Jackie called me to help get the correct account open for me, and she persevered until it was right. When I thanked her for working so hard to get it right for me, her response was that this is how she would want to be treated so that’s why she treated me so well. My son now does his banking here too.”
“Android customer service very nice people how to resolve our questions I recommend everyone to come here to Mason branch how to get a savings account it was very very friendly”
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“Hey Lima Oh pay attention to the clifton branch superior credit union.Great group of people. Hard working and pleasant. Excellent service ! Dee goes above and beyond . She answers her phone on the weekend to get things moving.”