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“My wife ran over a nail and called to see if they could possibly plug the tire. The gentleman said to bring it on out. The service was quick and extremely friendly. Highly recommended!!!! Thank you again for accommodating us so quickly!!”
“We don’t usually find ourselves “wanting” a mechanic; it’s more often a “need” type situation, and a time-sensitive one at that. My husband lost his drive shaft hours from home, asked me from the side of the highway to find a place to have his truck towed, and the reviews for Defiance Auto made it the obvious choice. Heath was incredibly helpful and genuine and gave trustworthy vibes. He put in extra time to make sure the part was correct and that the job was done right. I’m so grateful for his integrity, workmanship, and honesty in such a stressful situation. I’ve been taken advantage of in other similar circumstances, and Heath didn’t do that at all. 10/10 recommend.”
“Had gone to B&Z for years and has always been great priced and reliable. If you need a service done well timed and great, this is always a great place to do so.”
“Tony was very reasonably priced. He did an excellent and fast job and charged me a damn good price no one else would have done. The fact he comes to your home is convenient and he treats his customers right. I recommend highly ????”
“My transmission went out in my truck and after calling several places, Northwest Automotive was the spot! Tim and his staff were nothing short of amazing! Every question I had was answered thoroughly and I was treated as a customer, not just a dollar sign! The quality of service I received made me feel at ease knowing my truck was in good hands. Several days after dropping the truck off Tim gave me a call to let me know that it was ready! Great people, honest prices! Do business with the local guy, it makes a difference on both ends!”
“No hassle car buying. $1000 down you're on the road. There's a 30 day guarantee. If there's anything wrong, fix it! I thought something was wrong with the windshield wiper turns out it was me, ugh. Anyway got me right in. Had car inspected passed with flying colors. After money down it's $75. a week. Highly recommend this place!!”
“Excellent dealership!
The truck rental service is outstanding!
It has been great doing business with them, very professional, very understanding, and knowledgeable. I do recommend talking to Cam Stykemain if you're in the market for a Volvo or need to rent a truck that's in great condition.”
“Everyone is so kind and very helpful! If you want to book a flight make sure you visit this place they work with you and Mrs. Petty Weber goes above and behind to find just what you want she doesn’t leave a stone unturned ❤️ so happy to have done business with this lady and everyone at Defiance AAA. Thanks again!”
“Great customer service. I destroyed a tire on highway 24 on a trailer and was limping into a hardware store to buy a jack and drove past and saw their shop and stopped, and they jumped right in to help me like and Indy pit crew and had me back on the road fast and at a fair price. Family owned business! You don't get this kind of service at the big box stores. Very nice people.”
7AM - 7PM
1723 Upton St, Defiance
Auto Repair
“Great service, great tires. We now have a smooth ride again. Don't mind the construction work that is being done. This building is going to look fantastic when its done”
9AM - 6PM
20502 County Rd 424, Defiance
Auto Repair
“I live 7 hours away from Defiance but found the exact vehicle I was looking for there. I called and spoke with Rob, one of their salesmen. I explained my situation, that I had a trade and was nervous about making a purchase site unseen. He walked me through everything, had me send pictures of my trade, had me describe it in detail, and he did the same with the vehicle I was purchasing. I was able to get an even better value for my truck than I would have locally due to market variability, and I got a great price on the vehicle I wanted. Everyone from the finance group to the sales managers that I talked to were very personable and did not push or pressure me at all throughout the process. Everything was done remotely and Rob even helped me out by meeting me on a Sunday to exchange vehicles! After the sale there was an issue with the CPO status being hung up in limbo due to a recall being issued while the paperwork was being transferred, a quick call to the dealership and Matt got to work correcting that. 24 hours later I had my CPO paperwork in hand!! Thank you again LPK for what is easily the most painless car purchase out of the dozen or so I have made!!”
8:30AM - 6PM
1515 N Clinton St, Defiance
Auto Repair
“Always willing to share my pleasant interactions with Estle Chevrolet and Brandon. My favorite face to see when I walk through the door! I know he will see to it I get great treatment!! Five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️”
8:30AM - 5:30PM
1166 S Clinton St, Defiance
Auto Repair
“I drive from leipsic to defiance just to get my oil changed because this place has always been very good to me! Wonderful quick but thorough service! Would highly recommend!!!”
“Very honest and affordable. Even gave me the idea to see if the dealership would fix it since it still had 30 day tags and saved me half the cost. Would certainly recommend the work. Great work at a Great price. Thanks”
8AM - 5PM
20502 County Rd 424, Defiance
Auto Repair
“They were very easy to work with, no rush into buying, but was right there with answers to our questions. They spent a little over 3 hours with us and we enjoyed every bit of it. Our favorite rep was Eddy, so be sure to ask for him. Everyone was so friendly, we will be recommending LPK to anyone looking for a vehicle! Thank you for your amazing customer service, and making our purchase smooth!”
“Could not ask for better service. Everyone is very friendly and knowledgeable. Thank you for a great experience.
Sharp Automotive does it again! Thanks for the help with the Impala Burt. You truly are a mechanical genius!”
“I recently had repair work done on my ‘17 Silverado at Estle Chevrolet in Defiance. My service rep was Brandon Bell. I’ve experienced customer service at other dealerships that leave a lot to be desired. You have to call more than once only to find the work is not complete yet. Brandon isn’t like that. He kept me informed through the entire process. He called me to say when my truck would be finished and it was out front ready when I got to the dealership. Brandon went through the bill step by step and answered my questions. Brandon even took the truck through the car wash for me. I strongly recommend the next time you need your vehicle serviced reach out to Brandon Bell at Estle Chevrolet in Defiance. He will show you the same professionalism he showed me.”
“Very fast, friendly, and accommodating!! I called at 8 am asking to be seen, and they got me in at 10 am the same day. They diagnosed and fixed my car, so I was able to pick it up at 3:30 pm! Really great experience with very helpful people. Totally recommend!”
“It WAS indeed an experience. I've never used a dealer service center. There's definitely a learning curve. Next time I'll keep a better eye on my phone. Missed the text about needing my response to an optional filter replacement. Oops...It was all so streamlined. Everything from signing in to payment was done in one spot. All I had to do was find the lounge, and watch TV for an hour and a half. Best break I had all day.”
“They are always friendly and considerate. The system had a glitch and it caused a little confusion. If their system gets fixed it would help these employees out a lot, because the service is great otherwise. I know system issues aren't the employees fault. I stopped going to my old shop when I found this shop was more affordable and trustworthy.”
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“I drove down from Michigan to pick up a clean pre-owned Transit Connect they had online. I took it for a drive and, believe it or not, my salesperson, Hector, and owner, Wes, had me driving away 30 minutes later. Mind you, I had already picked up my insurance certificate, anticipating the purchase. Nonetheless, as one who buys a number of vehicles for his business each year, this was the fastest transaction I have had in 49 years of buying and selling cars. They are a solid dealer.”