Spectrum Store, located at 2010 S Jefferson Ave in Defiance, OH, offers a range of services including broadband Internet, mobile, and cable TV. Customers appreciate the courteous and helpful staff, although many have noted that the store is often understaffed, leading to long wait times. While some users have experienced issues with service, such as problems with account cancellations, others have reported that their Internet has been running smoothly for the past two years. The store also provides options for shopping, upgrading services, picking up or returning equipment, and paying bills. However, visitors should be prepared for slow service and may want to set aside extra time for their visit. Overall, the Spectrum Store aims to provide essential services but faces challenges related to staffing and service speed.
Went with a friend to get a phone, great service for her and in and out fast.
April 2024
I do not like that I have to go there to get things done when there's a line going out the door and the wait time is usually 2 hours
February 2024
U know people complain about this company a lot. I used to have so many problems with Spectrum now for the last two years it's been running smoothly. Thank u, Spectrum
