United States Postal Service
Post OfficesHours:
420 W 2nd St, Defiance OH 43512 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. Customers praise the excellent customer service at USPS, with employees described as extremely helpful, polite, and professional. Mail carriers are often noted for their care, personability, and going beyond the minimum requirements. One customer highlights their carrier's consistent and reliable deliveries, even in challenging weather conditions. Another commends a specific employee, Patricia, for her exceptional assistance in locating a package. Overall, USPS is recognized for its commitment to serving the community and delivering high-quality service to its customers across the United States.
Most Recent Reviews
May 2023
I just want to give a shout out to my carrier Susan P who delivers mail on the south side of Defiance. She usually always delivers my mail the same time each day (through rain, snow, or sunshine) and delivers ALL my packages with care. Thanks for being a great and caring mail carrier. It is noticed and appreciated. :)
May 2026
Had to change my old review because on 5/28/26 I had great experience getting my address and mailbox changed. I had a pretty difficult and confusing situation happen, and they were able to help me and were kind and patient the whole way through. Thank you
September 2024
Patricia was very helpful with getting me my package! Great customer service from her, she went above and beyond to do what she could to locate my package. 10/10 service from her!
More Comments(44)
Nearest USPS Stores
- Defiance, Ohio