The Boost Mobile store at 46 East Winter St in Delaware, OH is noted for its excellent customer service, honesty, and knowledge. Associates are described as amazing, helpful, thorough, polite, and very knowledgeable, making experiences quick and easy. Specific staff members receive high praise for their customer service, with recommendations that they get a raise. The store earns a 100% Grade A approval, with customers highly recommending it for new phones and service. Customers appreciate the latest 5G devices, prepaid phone plans powered by the Boost Wireless Network, and great deals on iPhones, Samsung, Motorola, and more. The overall quality of devices and affordable monthly plans are highlighted, with one long-time customer of almost 20 years recommending Boost over and over. However, some note that the ability to help existing customers has deteriorated over time following the Dish acquisition, as vital tools have been stripped away. Despite this, the store itself is commended for being responsive and providing a good experience.
I was having problems what's a program on my phone that was automatically blocking everything that I tried to do. I went to the store with desperation. The employee was able to correct the problem at no charge
January 2026
Excellent service and patience with an elderly customer. Without Makenzie I couldn't have accomplished what I needed with my phone. Thank you!
December 2025
Makenzie was amazing! Went above and beyond to help me switch my plan and set up a new phone for daughter.
