Verizon's Delaware store provides mobile, 5G home internet, and business services. Customers can schedule appointments, place online orders for in-store pickup with free two-day shipping, or use express lockers. Reviews highlight positive experiences with staff who are described as friendly, patient, professional, calm, knowledgeable, caring, competent, and amazing. Representatives are noted for treating people with respect, explaining things clearly, and dedicating time to resolve issues, even complicated or frustrating ones requiring multiple transactions. The process for upgrades and pickups is reported as quick and easy. The busy store is also appreciated for being clean, with all staff members being very friendly.