JEGS Performance Warehouse offers great prices and quality products, with many items at extremely low prices. Shipping is super fast, often quicker than competitors. The inventory is reliable, as rarely is anything out of stock. However, contacting customer service by phone is very difficult, with extremely long wait times. This lack of human customer service interaction is a significant problem. Occasionally, items are on back order without immediate notification. Despite this, many customers report top notch service in other areas and express intent to shop there again for their automotive needs.
Customer service from Jeggs is always superb. I will always shop here for any parts.
September 2025
Do not buy the extend purchase protection, as research revealed claims rarley go smoothly. Often dealing with the customer service that does not exist at the extend coverage company.
August 2025
Store didnt have a part In stock that we needed but they had it at the wearhouse and lucky enuff we had to drive right by it on the way back home...super nice place had some jegs drag cars on the showroom floor to check out and they were fast to retrieve our parts ....very pleasant experience
