Verizon's Delaware store provides mobile, 5G home internet, and business services. Customers can schedule appointments, place online orders for in-store pickup with free two-day shipping, or use express lockers. Reviews highlight positive experiences with staff who are described as friendly, patient, professional, calm, knowledgeable, caring, competent, and amazing. Representatives are noted for treating people with respect, explaining things clearly, and dedicating time to resolve issues, even complicated or frustrating ones requiring multiple transactions. The process for upgrades and pickups is reported as quick and easy. The busy store is also appreciated for being clean, with all staff members being very friendly.
Good deals, but be prepared to wait... and wait. Then wait some more. Bring a book.
December 2023
If you have a business account, come to this location. Aaron is excellent to deal with.
May 2023
I just left here I was a little confused over an online situation, I dealt with a Representative Matt who gave excellent customer service he explained everything calmly and had phenomenal patience I was slightly agitated due to the situation but he was amazing
