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“I have counted on Scott's Custom Jewelers for years. It is a real family business. They have designed new jewelry, redesigned and refitted rings. I count on their advice. They ALWAYS go the extra mile to assure I am happy.”
“Carson did a phenomenal job with me and my boyfriend today. He took the time to show me many different types of things and explained all my questions. Top notch service, we will certainly be back!”
“Excellent business!! We have dealt with them many times and have been completely satisfied with their customer service & quality of jewelry.
Top notch.
Dave & Kristine Cash”
“Eli and Tammy are so helpful. We prefer to use privately owned small businesses. And this is why. They give such a personal touch and such great knowledge and service they give you. You leave there knowing you made the right choice.”
“Updated: We decided not to hold a grudge againts these fine gentlemen who very promptly and professionally contacted us to address our concerns.We would be lacking in our duty to follow the Golden Rule, as we preached below, if we failed to modify our review against the totality of these circumstances. Yes, we still stand by our experince and think Ken needs to rethink his approach. But, the managers heard our complaint and have genuinely listened! We are grateful. We look forward to enjoying this beautful store in the years ahead.Best,The ConroysOriginal Review: We brought a $30,000 eternity band to be appraised for insurance purposes. Upon dropping off to Ken, possibly the rudest sales person we have ever met, proceeded to lecture us on the meaning of cubic zirconia. His implication being our ring was fake. This after we handled him the 12 GIA certificates. We laugh it off.Then, we request to have our pending wedding date engraved into the ring, which he wrote down properly, but then proceeds to incorrectly engrave. So now we have to wait while they refill the engraving and do it again. I show up today to pick up the ring and Ken asks me with disgust, "Why do you care, it will wear off anyway" when I questioned him as to why the engraving was off center and crooked.Ken is the type of arrogant sales rep we can all do without. He projects an attitude of superiority. This beautiful store should be a place of happy memories, not a place of small mindedness where the sales associates accommodate their own insecurities by trying to belittle their customers.Ken should be encouraged to read, "How to Win Friends and Influence People," by Dale Carnegie. At worst maybe give him a refresher in the importance of following the Golden Rule in the sales process.Ken: your one star attitude is dragging down a five star store. You can and should strive to do better.Most Disappointingly,Jimmy D. Conroy II”
“Came to the Dublin location with my (now) fiance to get some ideas for engagement rings. It was such a beautiful experience. Matt is very personable, he is also kind and helpful. He listened to us and showed us many options that were within our budget. I would highly recommend this location!!”
“Becky, Amanda and Lori had the best customer service ever! They were very knowledgeable and took time to show us several pieces that were so stunning. You could tell they had a true passion for what they do! 10/10 service!”
“What a wonderful experience!! Zach is the best!! My fiance and I had a bad experience at Kay, and decided to stop in Diamonds. We found my engagement ring and band. Zach was knowledgeable about his merchandise and respected our budget. No pressure or tricks. Turned around and we went back to purchase our rings!!! Best jeweler experience I have ever had!”
“Riffat Mahommad was absolutely wonderful! I had to bring my daughter’s ring in to be fixed and as always she was so pleasant and kind. Very helpful and made the whole process very easy. Definitely will be back to see her!”
11:30AM - 7PM
2815 Festival Ln, Dublin
Jewelry Stores
“I love this place the owners a very nice people. We have been here multiple times . We love 22K gold, and my husband bought his gold necklace here. And today he bought a charm and I bought a clip for my anklet that I bought in Dubai but didn't come a secure clip.The owners are very nice people. Very customer oriented. They make sure they give you the attention you need while in the store, and they are very friendly. I would absolutely recommend this place to anyone looking for quality gold.”
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“I cannot say enough about Annie and Yury treating me with the utmost kindness, compassion and professionalism during my multiple shopping experiences these past 3 years. I bought heirloom pieces from them for special occasions such as my daughter's graduation and again at my mother's end of life journey. They were so incredibly helpful, but more than that, showed me human kindness again and again as I visited them throughout my mother's journey. Me and my family will always come back to this shop.”