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January 2024 by Frank Edwards
Places that only have self checkout get one damn star.
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December 2023 by Steven Arling
No manned cash registers, seriously...
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December 2023 by Jack Kuhn
Nice store
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November 2023 by E H.
This Kroger used to be ok and convenient, but the new self-checkout is an absolute disaster. If you want to see how not to implement a self-checkout system at a store, come here and have a look. Make sure you have plenty of time though.
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November 2023 by Andrew Garner
Unfortunately won’t accept Mastercard HSA’s for qualified purchases, seems like an oversight.
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September 2023 by Scott Engram
Used to be 5 stars until you switched to all self checkout. Horrible idea. Slow and painful.
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July 2023 by Shelbi Sueno
**APPRECIATION POST*** Lanai and Jim are two awesome human beings. Very friendly and we’re a pleasure to work with in assisting me today. Thank you both
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July 2023 by katrina chapa
The worst experience ever! I shopped for over 400. Worth of food and if the self checkout wasn't stressful enough... An older woman (employe) confronted me about my service dog and threatened me of
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April 2023 by ryan darling
2 stars because this one actually had everything I wanted. But it's pulled down by the fact that this Kroger, like many others, have gone to self checkout ONLY.The general public is not trained for this. Not only is it frustrating as hell, it's a slow, painful process when you get behind someone who has no clue what to do. If you have anything that needs assistance from the "attendant", hopefully they're not deeply involved in gossip time.Thanks Kroger for making quick trips to the grocery store a thing of the past!
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March 2023 by David
The change to self-service checkout has been awesome. It has added more lanes for checkout rather than the 2 cashiers they used to have. I am in and out of the store in half the time that it used to take me. Ignore the Karens and Kens who demand to be waited on hand and foot because they're too simple-minded and lazy to use the checkout machines efficiently. They're probably crying about having to pump their own gas and having to use an ATM machine too. Sorry, Karen, no manager to cry to in this Kroger!The location isn't the greatest. The parking lot is jam-packed because they built too many stores in a small area. The idiot Dublin drivers don't bother looking so you're always in danger of getting smashed into.
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March 2023 by T Mi'Chell
Friendly staff,Huge selection of products.Carry many products many other Krogers normally do not carry. Or even know about. Definitely serving many demographic backgrounds
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February 2023 by hannah loveless
Ordered cupcakes for pick up because it was close to venue. Completely wrong. The order was repeated back to me correctly multiple times, I'm not sure how the breakdown then happened, but the order we were given was not what I placed with the lady over the phone. Now no time to get new.
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December 2022 by n G
Kroger has gone downhill for years. This store is a prime example. I won't get into the rampant price gouging, but the 'bag-it-yourself' model is a disaster. Totally forgetting there are no clerks or would have gone somewhere else, I found a line to scan myself out and after finishing, i find the bags scattered all over the floor and off the rack. So now i have to pull those bags apart one at a time and find a way to get my groceries bagged in less than 15 minutes. Of course understandably, other customers are getting annoyed, and worst of all, the few kids they employ are on their cell phones watching the whole disaster unfold. This probably isn't the worst trip i've had to Kroger, the other locations are hardly any better
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November 2022 by S J
I’ve been putting this off because I was hoping things would change but given the likelihood of Kroger buying up Albertsons(another grocery chain) in a $24.6 billion deal we can expect all Kroger’s to probably end up like this one. Like most people who have gone to this Kroger(at 299 W Bridge St, Dublin, OH 43017), it used to be a great place to shop because of their location, product selection, prices, and customer service. Fast forward to now, since the inception of the 100% self help model, it’s all gone now. You’d think this would save you a few pennies when it comes to deals. Well you’d be wrong, prices have continued to go up even though they seem to be saving money by not having people behind the deli counter, meat counter, or at the cash registers. Oh Joy! The selection for alterative foods have all but disappeared. Oh, and for customer service, well now, let’s just say it’s a shadow of it’s former Kroger self(Pre-2000s for those youngins). If you attempt to use their 100% self-checkout system be prepared for random issues (the occasional scanner/belt issue, if you make error while scanning be prepared to wait for someone to come over and fix the issue which can lead to another person being called over, etc). Other hidden gems you can expect to find on this wonderous experience is instead of items to purchase in the aisle you will sometimes find large empty sections, the fresh baked goods in the case are not fresh at times(Not joking I’ve gotten moldy sourdough bread, saw it once I cut into it), if you choose to wait to have someone bring your food to your car be prepared to wait a bit longer than you’d think (especially if there’s no one else waiting in the designated sections), and enjoy the glorious long checkout lines because now you have to scan a few items pause to bag said items and repeat until your cart is empty.My suggestion is to stop going this Kroger, or any Kroger in general given my first sentence. For the sake of every other person alive use the choices given to you as others don't have the ability to shop at an Aldi, Meijer, Giant Eagle, GFS, or Walmart/Sam's Club
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October 2022 by Jill Hardman
The staff is always so friendly and helpful!! The pharmacist was able to help me get meds filled when my doctor’s office was closed and it was a life saver!